A Chatbot For Better Community Engagement

A Chatbot For Better Community Engagement

A Chatbot For Better Community Engagement

Revive Chat is a chatbot platform targeted at millennial-related businesses that aims at improving community engagement. I've led the design phase of its first MVP by defining its art direction and designing the chatbot's UI, its design style guides and the product's landing page.

Art director · UX/ UI designer

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The Chatbot Experience

The first phase of the project was the creation of the chatbot interface. We wanted it to be funny and enticing but it needed to be customizable and scalable at the same time, as Revive Chat is a platform that can be used by a plethora of businesses and needs to look good and be consistent with their brands, no matter what.

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Revive-Chat-6-Mobile-Bot-UI
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Modularity

Modularity

Interactiveness was a big goal for this interface. We wanted the bot to have multiple ways of interacting with users and not just the standard question-answer kind of conversation. This made mandatory the creation of a library of components, in addition to the style guides, that could be used at different points of a conversation.

Interactiveness was a big goal for this interface. We wanted the bot to have multiple ways of interacting with users and not just the standard question-answer kind of conversation. This made mandatory the creation of a library of components, in addition to the style guides, that could be used at different points of a conversation.

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Customization

The components must adapt to different business's brands, and colors have the biggest part in that. Black, grey, and white are the neutral colors - meant to be kept no matter what the brand colors are. Then there is the accent color that changes from business to business. By limiting what's customizable we make sure the UI is consistent and works well on all occasions.

The components must adapt to different business's brands, and colors have the biggest part in that. Black, grey, and white are the neutral colors - meant to be kept no matter what the brand colors are. Then there is the accent color that changes from business to business. By limiting what's customizable we make sure the UI is consistent and works well on all occasions.

Product Landing Page

When the chatbot UI was completed, it was time to create a landing page to let the world know about Revive Chat and how its features can help improve engagement with all kinds of young and vibrant communities.

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"We worked with Priscila for several months to design the first version of our branding, style guide, chatbot, and website. Not only does she produce a great work product, but also provides very thoughtful feedback and analysis throughout the entire project.  Her ability to present complex product design in an efficient manner was very impressive. We definitely plan on working with her more in the future."

"Priscila is thorough and detail-oriented on her work and is strongly committed to the deadlines we agree. She has helped us in a) improving the UX/UI from our apps and web solutions and b) producing from scratch great web interfaces for new products for both Knok and some of our partner companies."

"We worked with Priscila for several months to design the first version of our branding, style guide, chatbot, and website. Not only does she produce a great work product, but also provides very thoughtful feedback and analysis throughout the entire project.  Her ability to present complex product design in an efficient manner was very impressive. We definitely plan on working with her more in the future."

"We worked with Priscila for several months to design the first version of our branding, style guide, chatbot, and website. Not only does she produce a great work product, but also provides very thoughtful feedback and analysis throughout the entire project.  Her ability to present complex product design in an efficient manner was very impressive. We definitely plan on working with her more in the future."

Anthony Sessa

José Bastos

Anthony Sessa

Co-Founder & CEO @ Revive

Co-Founder & CEO @ Revive